Forster Boughman & Lefkowitz attorneys devised a successful plan which caused Twitter to remove the fictitious page and led to identifying the true identity of the party responsible for the offending posts. The lawsuit was filed against Twitter, Inc. and several then-unknown defendants, identified as "John Doe" and “Jane Doe." The complaint alleged causes of action for cyberstalking and cyberharassment, unauthorized publication of name and likeness, various trademark violations, and defamation.
In February 2015, in an internal Twitter memo, CEO Dick Costolo said he was 'frankly ashamed' at how poorly Twitter handled trolling and abuse, and admitted Twitter had lost users as a result.