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Eric and Chuck Crosby, former Crisis Negotiator for the Orlando PD, cover hardball tactics and strategies for effective negotiation in their seminar: "Mastering Negotiations: Using and Countering Hardball Tactics" for the National Business Institute

May 13 2026
Mastering Negotiations: Using and Countering Hardball Tactics
In this seminar, we examine the hardball tactics that can distort leverage, create pressure, and derail productive negotiations. Drawing on perspectives from both legal advocacy and high-stakes crisis negotiation, we explore how counterparts use extreme opening offers, deceptive anchoring, bluffing, strategic diversions, artificial deadlines, intimidation, silence, delay tactics, false concessions, and other maneuvers designed to gain advantage. We also discuss practical methods to recognize these tactics in real time, maintain composure, reframe the conversation, protect bargaining position, and respond strategically without unnecessary escalation. Attendees will leave better prepared to negotiate from a position of strength, counter manipulation with confidence, and secure more favorable outcomes in demanding negotiations.

Wednesday, May 13th @ 11 AM ET
Visit the National Business Institute website for more information.
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Eric C. Boughman

Eric leads the firm's healthcare and technology practices.  He is a frequent writer and presenter on issues involving health law, privacy, technology, and asset protection. His writings have appeared in multiple American Bar Association publications, The Florida Bar Journal, Forbes, Daily Business Review, Accounting Today, Financial Advisor Magazine, Law360, and CEO World, among others.  Eric is rated AV–Preeminent by Martindale-Hubbell.  He has been admitted to practice law in Florida and Nevada, as well as in the U.S. Tax Court, and in several other courts, nationwide, pro hac vice.  He is a member of the ABA’s Healthcare Law Section, Business Law Section, and Cyberspace Law Committee, the American Healthcare Lawyers Association, and American College of Healthcare Executives.  He graduated, magna cum laude, from the University of Minnesota Law School.  He also holds a Health Law Certificate from the University of Louisville, Brandeis School of Law.  Eric earned his undergraduate degree from the University of Maryland while he was serving in the U.S. Air Force, during which time his duty included tours in Saudi Arabia and Turkey in support of operations Desert Storm and Provide Comfort.

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Forster Boughman & Lefkowitz

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